Reference

Your Rights and Our Legal Commitments

becric operates under a defined legal framework that governs how your account, your data and your transactions are managed.

Account TermsPrivacy PolicyJurisdiction ClauseData RetentionUser Rights
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becric Your Rights and Our Legal Commitments
LEGAL CONTACT PATHS

Reach Us About Any Legal Question

If you have a question about our terms, a request related to your personal data or a dispute you want to escalate formally, you can reach the becric legal and compliance team…

Email — Legal Queries Send detailed legal or data-related requests to our dedicated legal inbox. Include your registered account email so we can verify your identity and respond accurately without unnecessary back-and-forth.
Live Chat — Policy Questions Our live chat team can answer straightforward policy questions at any hour. For complex legal matters they will escalate to the legal team, but chat is the fastest way to get an initial response about account terms.
Written Notice — Formal Disputes Formal disputes or legal notices must be submitted in writing to the registered address listed at the foot of this page. Include your full name, account ID and a description of the matter so it can be assigned to the right team immediately.
HOW WE HANDLE THIS

Data, Security and Account Policy in Practice

Here is how becric puts its legal commitments into practice across data handling, cookies, account security, retention schedules and your right to request changes or deletions.

Data Handling

Personal data you provide during account creation — name, contact details, payment identifiers for UPI or Paytm — is stored on encrypted servers. We do not sell or share your data with third parties outside of mandatory regulatory disclosures.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how different sections of the platform perform. You can manage cookie preferences from your account settings; rejecting analytics cookies does not affect your ability to log in or transact.

Account Security

All accounts are protected by two-factor authentication via SMS to your registered Indian mobile number. We log every login attempt and lock the account after five consecutive failed attempts, notifying you by email before you can reset access.

Retention Schedule

Transaction records, including PhonePe and Paytm payment histories, are retained for seven years to satisfy financial compliance requirements. Account profile data is held for as long as your account remains open plus two years after closure.

Requesting Changes

You may request correction of inaccurate data or deletion of your account by emailing the legal inbox with proof of identity. Deletion requests are processed within 30 days, subject to our retention obligations for financial records.

Who to Contact

For data access requests, cookie opt-outs or formal objections to how your data is processed, contact our legal team directly via email. We do not route these requests through general customer support to avoid delays.

Common Questions About becric Legal Terms

These questions cover what our terms mean for your account in India, how your data is handled and what you can do if you want to access, change or remove your information.

Eligibility to access becric depends on the law applicable in your specific state or territory. We do not determine legality on your behalf — you should verify whether access is permitted where local law allows before opening an account.

Our terms specify the governing jurisdiction in the full legal document accessible on this page. Disputes that cannot be resolved informally are subject to arbitration under that jurisdiction's rules, and we outline the process step by step in the terms.

Email the legal inbox from your registered account email address and request a data subject access report. We verify your identity, compile the data we hold and send a structured copy to you within 30 days of receiving a valid request.

Yes. Submit a deletion request via email with a valid identity document attached. We will remove your profile data within 30 days, though transaction records tied to UPI, Paytm or PhonePe payments are retained for seven years under financial compliance rules.

After account closure, profile data is held for two additional years and then deleted. Financial transaction records are retained for seven years as required by compliance obligations. You will receive written confirmation of your closure and data status.

We send a notification to your registered email address before any material change takes effect, explaining what has changed and when the new version applies. Continuing to use your account after the effective date constitutes acceptance of the revised terms.

Session cookies are necessary for login and account functions; without them the platform cannot maintain your session. Analytics cookies are optional — you can decline them in account settings without affecting your ability to deposit via UPI or Paytm or access any game.

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